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PostPosted: Tue Jun 26, 2012 9:12 pm 
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Righteous Rings

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We booked our venue in feb of this year because they promised us if we booked there and then they'd guarantee this years prices..............and now I know why! As of next year they're lowering the venue hire by £1000!!!!!!!!

We've paid £2800 in full where as if we'd waited til now we would have only paid £1800 :( I'm so upset!

No need to respond- just needed to write it out really :'(

*UPDATE at bottom in pink*

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Last edited by winter_bride14 on Wed Jun 27, 2012 8:06 pm, edited 1 time in total.

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PostPosted: Tue Jun 26, 2012 9:19 pm 
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Virtuous Vows

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That's really bad! Can you argue them down to the new price?

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PostPosted: Tue Jun 26, 2012 9:21 pm 
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Righteous Rings

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See now normally I'd give that a go but I'm terrified of offending or annoying or upsetting or anything of the like :( I don't want them to hate me :( God I sound like a child I just feel so deflated and sad :(

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PostPosted: Tue Jun 26, 2012 9:21 pm 
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Righteous Rings

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omg speak to them thats terrible how much was ur deposit? is it worth cancelling loosing the deposit then rebooking at the cheaper price?


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PostPosted: Tue Jun 26, 2012 9:26 pm 
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Righteous Rings

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We paid the whole £2800 in cash- I hate owing money so paid the lot in one in feb.

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PostPosted: Tue Jun 26, 2012 9:27 pm 
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Virtuous Vows

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That's pants. Pants full of poo pants. I would speak to them if I were you. X

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PostPosted: Tue Jun 26, 2012 9:31 pm 
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Aisle Be There!

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Hi Hun, I would seriously speak to them. It's not being horrid, i'm sure they are expecting you to. Perhaps they can do you a deal/discount on something else like catering or so on? 100 - 200 hundred pounds would be bad but honestly I don't think anyone would expect you to drop a grand. I would just ring up and politely ask if they can work you out a deal :) considering the price drop, its good business sense to keep the bride happy as you will end up spending more money. xxx

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PostPosted: Tue Jun 26, 2012 9:34 pm 
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Righteous Rings

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The catering is a seperate company so if they refund the money they do lose out :( I just feel........hurt. I know that sound stupid but I really do. We didn't find out until after we paid this money but both our children are now going on residential trips with their schools before the wedding and my sensible parent head is now wishing we had that money to pay for their trips not a silly wedding. Especially as silly wedding that'll cost next years bride a grand less than me :(

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PostPosted: Tue Jun 26, 2012 9:40 pm 
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Virtuous Vows

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Get your own back! Start pushing for bonuses or perks!

Champagne instead of fizz! Caviar instead of fish fingers!

If they can con you into paying a grand more they must be downgrading their service somewhere for those who are booking for next year!
There will be a catch somewhere - you just need to find it!
Is that just for the venue? or is the wedding breakfast included in that price?

But I have to agree I'd be gutted too - but isnt that misrepresentation on their part? They have the benefit of your money in their bank account until your wedding!!

Swampy

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PostPosted: Tue Jun 26, 2012 9:44 pm 
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Righteous Rings

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It's just the venue hire Swampy- For the house for the ceremony and for the barn for the reception. The catering is paid to a seperate company later.

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PostPosted: Wed Jun 27, 2012 8:14 am 
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I really don't know why you are so worried about upsetting people - this is a venue and a business, they will surely understand your concerns!

We had another bride on here a while ago, can't find the topic now, but she also had a similar issue, was not keen on calling the venue to discuss, in the end she did and was more than happy with the outcome! You have nothing to lose - and that's a lot of money. I hope you call them, fingers crossed!


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PostPosted: Wed Jun 27, 2012 8:30 am 
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Virtuous Vows

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Thats awful winter, i can understand why you're upset. I agree with the other ladies on here though you need to speak to them and tell them how upset & disappointed you are, it can't hurt. Good luck in whatever you decide to do. xx

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PostPosted: Wed Jun 27, 2012 8:35 am 
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Oh that's awful! You really must speak to them. I know it's hard but when my venue have treated me badly we (well, h2b mostly) stood our ground and told them exactly how we felt and largely they have come through for us. Good luck hun x

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PostPosted: Wed Jun 27, 2012 11:42 am 
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Righteous Rings

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I emailed them at half six this morning. I wrote the email at 3am!!! :S It is the single most unprofessional letter I've ever written in my life and I'm thoroughly ashamed of myself for writing such an emotional letter- everything totally came from my heart, and I wouldn't be surprised if they told me where to go, but I've done something at least and I feel a bit better for that.

If nothing comes of it, I just need to keep reminding myself we still got a good deal. Our next choices of venue had hire prices of £4k, £6K and £9k (VENUE HIRE- not with food or anything- just for using their rooms)- so really and truly even £2800 is a good deal against those.

I just feel like such a fool- I wanted to book early because I was so terrified of losing the date, and I hoped to save a little money and now I've cost myself a grand. Feel like a total imbecile :(

Thank you all for being so kind and supportive. I don't post on here nearly as much as I ought to. You're all such lovely people and I'm so rude just lurking and posting occasionally.

Anyways- I'd best get back to school- the children will take my mind off of things. Thank you all again. Much love to you all xxx

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PostPosted: Wed Jun 27, 2012 12:51 pm 
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Virtuous Vows

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Winterbride I really feel for you (wrote a long reply last night and then the computer ate it) but don't feel like its your fault- you were being organised and booking ahead, as we're all told to do- how were you to know that the venue would change their prices so much? Most places are putting theirs up, so you didn't make a bad decision at all!

You definitely need to speak to them though- by the sounds of it they won't lose out on anything if they do agree to chanrge you at the cheaper price and you also need to remember that while its a very emotional thing for you, to them its a business transaction and what's the worst they can say?

Good luck and don't beat yourself up about it!

MC x

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PostPosted: Wed Jun 27, 2012 1:17 pm 
Righteous Rings

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I hope you get a result out of your email. I feel you have been mislead somewhat, I bet they knew at the time that they were reducing, they are the unprofessional ones.
good luck!

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PostPosted: Wed Jun 27, 2012 3:23 pm 
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Righteous Rings

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Thank you all so much- I'm still cross with myself- a. For booking so early and b. For allowing my email to be so emotional, but your support is beyond appreciated.

I am so scared of offending them. The lady who showed us around was so posh (my friends call me posh because I speak correctly- next to this lady I sounded like I belonged in Eastenders or something!) and she was so lovely. And the owners of the house (my venue is a privately owned house- cum- venue) too are just the most amazing people. The thought of causing them trouble or coming across as rude or demanding is just making me feel ill. I'm just convinced they're going to think I'm a rude, greedy, damanding bride and I HATE people thinking ill of me or feeling frustrated/inconvenienced/annoyed because of me. Honestly I go out of my way to be kind and polite to people- I'm terrified of them disliking me- it's why I don't drive- I'm afraid of causing inconvenience to drivers behind me!!!

However my awful e-mail is with them now. I guess I just have to wait and try and get back to being happy about planning again.

Anyway I'm wafflling- I'm sorry.


I cannot possibly thank you all enough for your kind words.

See even now I feel like I'm being bothersome to all of you and taking up space on the board! This is why it's so hard!

winter
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PostPosted: Wed Jun 27, 2012 3:29 pm 
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You've done the right thing winter. When prices for everything are going up so steeply for them to drop it by such an enormous amount is weird and cruel for those who paid so much already. I know how you feel though, my chronic lack of self confidence means I hate upsetting other people. But they'll either say yes (hurrah!) or they just won't want to and say no (boo!). They won't think badly of you, because in your shoes I'm sure they'd all do the same. They will be able to understand how disappointing it is for you, even if they are unable to do anything about it.

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PostPosted: Wed Jun 27, 2012 6:35 pm 
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I did reply earlier but my post got lost in the system glitch. Anyway, don't feel bad hun. You weren't to know that they were changing their prices, so please don't beat yourself up about it. You were doing the right thing to get the date you wanted.
I know you feel bad about your email, but don't worry. If they are a good business then they won't take it personally or think bad of you. I work at a hotel that caters for wedding receptions, and my manager and colleagues will always do whatever we can give the bride what she wants, and if she is unhappy then we are glad to be told so that we get a chance at rectifying any problems. You are paying for a service, and you should be happy with it. Please don't stress yourself out too much. xx

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PostPosted: Wed Jun 27, 2012 8:04 pm 
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Righteous Rings

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I've heard back. I won't go in to too much detail but the words 'wheedle out' and 'snotty' come to mind.
I had a feeling I'd come to regret sending that e-mail.

Need to chalk things up to experience, hope this doesn't affect future communications and move on.

Thank you ALL for your support. So much!

winter
xxx

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